Listen and Learn.

It's amazing the things you can learn if you stop for a moment and actually listen to the people right in front of you. I am talking active listening. Hear what they say, process it, think about it and then let them keep talking. Often we are just waiting for those talking to stop talking so that we can let them know what they really think. (Guilty as charged.)
It is important for us to respect and honor their thoughts with the space to speak and be heard. As often as we want people to hear us we forget that they would enjoy that same favor. Let 'em talk you'll be surprised at the things people say.